The app is offered as a free plan: there is no in-app subscription and no per-export or per-import fee for the features we ship today.

Your normal Shopify subscription, app installs, and any third-party services you use are still billed by Shopify or those providers. If we ever add paid plans, we will show them clearly on Billing before you opt in.

You can run a full-store backup or pick only the resources you need. Typical exports include products (with variants and media where supported), customers, orders, draft orders, discounts, pages, navigation menus, blogs and articles, customer segments, markets, catalogs, and marketing activities and events each as structured JSON inside the ZIP when that data exists in your store.

Everything is packaged into one all-in-one archive so you can download a single file, store it safely, or import it into another shop with the same app.

Yes. Install this app on the destination store, open Import, and upload the ZIP you exported from the source store (or download it from Backup history first). The app validates the archive, runs the import as a job, and shows you what succeeded, was skipped, or failed.

Some data is tied to the original store (for example internal IDs, apps, or settings Shopify does not expose the same way on every shop), so not every field can be recreated one-to-one. Review the job report after import and fix or re-run only what still needs attention.

Every export and every import is a migration job you can open from Jobs (or from links on the dashboard). While a job runs you see progress; when it finishes you get totals imported, failed, and skipped plus an ordered list of which resources were processed.

When the job exposes them, you can download detailed failure information as JSON or CSV to share with support or to fix data in bulk. Keeping these reports with your ZIP gives you a clear audit trail for each migration.

Yes. After an import completes, open that import job and use retry where the app offers it so you do not have to re-upload the entire archive for every small fix.

Retries are most useful when failures were caused by fixable issues validation, missing references, or rate limits after you have corrected the underlying data or settings. Records that already imported successfully are not duplicated blindly; the job report shows what was attempted each time.

No. The app does not silently switch your live theme or edit your storefront without you choosing related actions in the app.

Day-to-day use goes through the Shopify Admin APIs for the resource types you export or import. If your archive or workflow includes theme-related content, only those deliberate operations would affect theme assets never an automatic theme swap just from installing or opening the app.